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What’s on the Exam?
Civil Service Sample Questions
Online Civil Service Prep Course
How to Register
Subject Review Quizzes
What is the Civil Service Exam?
The Civil Service exam is a test used to hire people for government jobs. It’s basically a way to ensure that qualified individuals are filling important positions.
The exam began development as the US moved to a merit-based hiring system for government jobs in 1871. It was decided in 1978 that specific exams should be administered for each civil service job, which is how the system operates today.
What’s on the Exam?
Each government position you apply for will have a slightly different exam, so the contents of the exam will vary.
To give you an idea of what some exams look like, here are a few examples:
The civil service exam for someone applying for a post office position includes things like reading and interpreting addresses, sorting mail, and general customer service.
Law Enforcement Officer
The civil service exam for law enforcement officers includes things like critical thinking and problem-solving, reading comprehension, written communication, and basic criminal justice knowledge.
Administrative Assistant
The civil service exam for an administrative assistant position includes things like computer skills, grammar and spelling, and general office procedures.
As you can see, each civil service exam hones in on the specific knowledge and skills required for each job.
Civil Service Exam Study Guide
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Civil Service Sample Questions
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Civil Service practice questions with answers and explanations:
- According to the passage, which of the following is the most accurate summary of what a system manager must do if there’s an administrative delay?Directions: The system manager is tasked with making a final decision on whether the US General Services Administration (GSA) will amend the records held about a federal employee. In executing this duty, the system manager must consult legal counsel, agency officials, and the GSA Privacy Act officer. The final decision is based on a comparison between the existing record and the amendment proposed by the employee. The system manager must consider how the amendment would impact the accuracy, relevance, appropriateness, and comprehensiveness of the employee’s records. In addition, any amendment must comply with all relevant statutes and regulations.
Upon receiving the request, the system manager has ten workdays to approve or deny the proposed amendment in writing. If denied, the decision must be accompanied with an explanation for the denial and information about the appeal process, all in writing. In the event of an administrative delay, the system manager must notify the employee applicant in writing about the delay and state an estimated time frame within ten days of receiving the initial request.- The system manager must notify the employee applicant about the delay immediately after receiving the request.
- The system manager must consider how the delay impacts the amendment’s accuracy.
- The system manager must provide the employee with information about the appeals process.
- The system manager must give written notice to the employee applicant and provide a timetable within ten days of receiving the request. — Correct answer
Explanation: When the system manager knows an administrative delay will prevent the final decision from being made within ten days of receiving the request, the system manager must notify the employee applicant in writing within ten days of receiving the request. This notice must provide an explanation for the delay and state an estimated timetable. - Which of the following names would be alphabetized second?
- Thelma Darling
- Jane Doe
- J. Doe — Correct answer
- Carlos Dominguez-Santos
Explanation: This list of names requires applying two different special rules for alphabetization. First, when alphabetizing names that are identical except one uses an initial and the other spells out the full name, the name with the initial is alphabetized first. Second, compound names are alphabetized by the first letter of the first word, and the hyphen is ignored.
From first to last, the choices are alphabetized in the following order: Thelma Darling, J. Doe, Jane Doe, and Carlos Dominguez-Santos. The question asks for the second name, so Choice C is correct. - Which of the following choices is spelled exactly like the office code below?#WM1190EAH3911
- #WM1190EAH9311
- #WM1190EAH3911 — Correct answer
- #WM1190AEH3911
- #WM1190EHA3911
Explanation: Choice B is identical to the code provided. They both read “#WM1190EAH3911.”
Choice A is incorrect because it reverses the order of the “3” and “9.” Similarly, Choice C is incorrect because it reverses the order of the “E” and “A,” and Choice D is incorrect because it reverses the order of the “A” and “H.” - According to the form, which of the following pieces of information would be found in Box 11?
- "The request is denied because the records are classified as confidential and protected under the privacy statute." — Correct answer
- "The records relate to the Secretary of State’s trip to France in 1952."
- "The records are currently being held at Department of State offices located at Foggy Bottom, Washington, DC. "
- "The records concern American support of France against Vietnam during the First Indochina War."
Explanation: Box 11 is completed by the FOIA officer and labeled “Final Decision.” Choice A says the request has been denied because the records are classified and protected; this expresses a final decision. Choices B and D are both incorrect because they describe the requested record’s substantive content, and that information would be included in Box 5. Likewise, Choice C is incorrect because it describes the record’s possible location, which would also be included in Box 5, not Box 11. - Under which of the following groups would “The Reading Project Group” be filed in an alphabetized filing system?
- Aaa–Fur
- Fus–Lla
- Llb–Pur
- Pus–Zzz — Correct answer
Explanation: The filing system follows the standard rules for alphabetization. As such, “The Reading Project Group” would be filed under “Reading” because “The” is an article. “Reading” fits between “Pus” and “Zzz.” Choices A, B, and C are all incorrect because those groups contain information filed before “The Reading Project Group” alphabetically.
Online Civil Service Prep Course
If you want to be fully prepared, Mometrix offers an online Civil Service Prep Course. The course is designed to provide you with any and every resource you might want while studying. The Civil Service Course includes:
- 60+ Review Lessons Covering Every Topic
- Over 950 Civil Service Practice Questions
- 350+ Digital Flashcards
- 220+ Instructional Videos
- Money-back Guarantee
- Mobile Access
The Civil Service Prep Course is designed to help any learner get everything they need to prepare for their Civil Service exam. Click below to check it out!
How to Register
To start the registration process, you’ll need to determine which agency you need to contact that deals with the job you want to apply to. They will often have more information related to the Civil Service exam on their website, or they will have a phone number you can call.
Subject Review Quizzes
One of the most important parts of preparing for a test is determining which topics you need to brush up on as you study.
To get started with a self-assessment of your knowledge, click on one of the topics below!
Math
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